With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Business-related Broadband. BT access control is based on MAC and hostname. Help us improve our process for when you experience home Wi-Fi issues. There is obviously a software problem with the access controls on the new hub which has also been reported on other threads on the forum. TVS. Everything is going great but I can't set up BT Parental Controls or Web Protect. You have had too many unsuccessful attempts to login. They were working fine before. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. The latest firmware for the SmartHub 2 is: v0. In this case, contact the BOX support team at [email protected] I am having to reboot my home hub regualrly (on the advice of a BT team member on their helpline). Select Quick Setup Wizard. BT Home Hub 4 and. Check BT Broadband status. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. It's a FREE service for all broadband customers that lets you filter the sites and content you don't want your family to see. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. By using Broadband Backup, your BT Mobile parental controls will apply. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Re: Smart Hub 2 - control wifi access open to abuse. I am the account holder. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. In addition, a Smart Router typically offers better range than a Smart Hub and can be used with any Internet Service. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to websites. When setting up your hub, you will be asked if you want to set up BT. But if you're having problems, you can try creating another wireless network by splitting your Hub's SSID. We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. - BT Community. BT Parental Controls and BT Cloud. Start; 1 Download your free broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. indd 4 05/06/2017 14:43 BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. When I click the 'Activate' button I receive the 'Parental controls will be set up within 24 hours' message but this is not happening. I have searched the FAQs but the advice does not match t. 5. This is how you restart your Hub. Smart Hub 2 - switch on Wi- Fi Controls. Re: BT Hub Blocking Access to a Website. So if anyone has a more elegant solution then. I've tried rebooting the smart hub and trying in a different browser but there's no change. Protects all devices (computers, laptops, tablets, iPads, mobile devices. For example, you can control your children's internet use when you're not about. The default PIN is 1234. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. . Step 2 – On the Apps screen, select Settings. 35 BT Smart Controls | Support | Terms and Conditions | BT Smart Controls Version 1. TV Packages. Press then go to (Settings) (at the top right of your screen) and select Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. 31K subscribers. ThatÕs why we include BT Parental Controls free with all our broadband packages. Energized. Do I need to g. When I try to access certain websites (e. Sadly he has. Low on minutes, data or texts? Just add one of our bolt-ons. Re: My BT App not showing Parental/Device controls in the app I was persuaded to upgrade my router to the latest Smart Hub 2. 254 into the address bar. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. Having not used access controls on any of the Homehubs, I was going on information that other posters provided. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Find the best signal location in your house - this is often near a window. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. If you need an engineer installation, we’ll let you know when you order. Click on the device from the list. Go to the URL of a proxy site. Archive Staging. Use your parental control PIN to control access to programmes with an age rating. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Add devices using the add button and scan to locate the device (it must me on). Bolt-ons. 1. The parental controls set for your Broadband Backup may be different to those on your normal hub. Mobile. Low on minutes, data or texts? Just add one of our bolt-ons. Simple. Log in to My BT Log in to get the most out of your BT Broadband Now you're online you can log in to My BT and set up your Extras such as: BT Virus Protect - Keep your computer. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Re: BT Hub Blocking Access to a Website. In the Parental controls section, you can set the age ratings for which your viewing PIN will be. Banda. on 06-12-2021 09:56 AM. 1. The Light, Moderate and Strict filter levels give a good range of pre-set options for families who want to set something up quickly, although. If you have no need of Digital Voice, then any router with a PPPoE capable WAN port ( all the mainstream makes and models) will be just fine. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. pausing the internet for your children during mealtimes or after bedtime). We regularly release software upgrades for our Hubs. Hi Dave, Mine is working now. Explain why you are setting parental controls; to keep them safe. My plusnet hub was working 10 days ago but I must admit I didn't check it was the other day when I swapped it for the BT business smart hub. Select Customise for the Range extender SSID and modify the name. 3. How to return the 4G Mini Hub. Learn about online safety. Contents Getting started BT TV App Your remote What your TV Box lights mean Parental control. This is actually faster for the console. Find the best signal location in your house - this is often near a window. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. This will give you access to the BT Home Hub’s settings screen. Trouble is, I can't see. g. BT also offer the following functionality:Existing customer with a BT Hub. From the app, click Your products, scroll down, and select BT Parental controls. Filter harmful sites and easily manage how much time they spend on apps like YouTube, Roblox, SnapChat and more. 5. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and it's all working, but I can't seem to find any posts about parental controls. g. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. To find out how to use it, just click on the dropdown for your Hub. Good Luck. Flexible and affordable sim only deals with no contract. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. You can control some of the features your child can use and content they can access on speakers, Smart Displays, and Smart Clocks with Google Assistant parental controls. 4GHz or 5GHz band, depending on. If you have full fibre FTTP, you simply need a router. In the BT Smart Controls App: Log in to the BT Smart Controls App Tap the Settings icon next to your camera Tap Settings Scroll down to Video Bit Rate Change to Low, Fair, or Good Please also ensure that your mobile device has granted the app permission to use mobile data. BT Sport; Mobile Plusnet Mobile; Sim only deals. I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. The only solution I can see is unplugging and hiding the BT hub overnight but this is a pain to remember to connect it each morning. Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. Coverage checker. When I first started using the. It's usually something we suggest as a last resort after you've restarted your device. PArental controls: I changed a setting yesterday in bt parenatl controls and kids lost access to roblox. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Includes BT Virus Protect and a BT. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. 50K+ Downloads Everyone info About this app arrow_forward Check in when you’re miles away Watch over your family, pets and home wherever you are. On parental controls, I was testing something at the weekend and turned off BT Web Protect and BT Parental Controls in the BT App. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). Trouble is, I can't see. You can get BT Parental Controls by accessing them through your My BT account. Set good, strong passwords where you are able. e. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. 3MB/sec by a 10MB/sec margin, and its. Let’s set up your TV Box and remote. Set up your Smart Hub Plus by following the instructions in the EE app. It will also restore the web-based management settings to their default values. Scroll down. 10-04-2021 11:58 PM. Click on the clock icon and set the times when the restrictions apply by clicking in a box and dragging the cursor over the required blocks. Bolt-ons. I've tried :BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Existing customer with a BT Hub. 3. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. Connect your new Hub 5 directly to your phone socket using the broadband cable (light grey ends) and filter. 168. Full product description, technical specifications and customer reviews from BT Business Direct. Mini Hub switch pdf manual download. Distinguished Sage Mark as New; Bookmark;. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. See how to set up BT Parental Controls and which sites to block. BT knows being able to browse the web safely is important, especially if you have children – and with our free BT Parental Controls,we help to keep them safe online. Any desktop, tablet or phone connected to the BT Home Hub (or whatever. I want to get some semblance of parental control over internet usage by my 10 year old twins who are breaking up for 8 weeks and are completely screen addicted . . 1. Parental control apps are no use what so ever. this Black Friday. These filters will. This network-based filter covers all internet-enabled devices connected via the BT Hub in the home – such as desktop computers, laptops, games consoles, smartphones and tablets. Pack your Mini Hub with all cables and instructions into the original box. BT Parental Controls is a network based solution designed to help parents protect their children online. To find out how to use it, just click on the dropdown for your Hub. Bear in mind that if you have Digital Voice you will need to use the BT Smart Hub2. Press then go to (Settings) at the top right of 1 month free, then £3. 3. 1. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Coverage checker. This will open the Hub manager. BT Home Hub 5. The Parental Controls are separate to the wifi controls, to set them up see below. Select an option that apply: it's too long. All you need to know about your BT Business Smart Hub. If you can find a router which only allows connection to a "whitelist". 5. This is usually found in your mobile settings. Full Fibre 900 with Halo 3. Parental controls are just part of the way you can help keep your child safe online. Choose apps to restrict. 65% of young people aged 11-16 are in favour of the. The BT Parental Controls don't serve my needs - I want to completely restrict internet access - not just some. You may want to keep your Mini Hub plugged in to make. 168. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Good morning, thank you for the response! I have full fibre 500 I do indeed have the digital voice phone however, the phone is never actually used as we have our mobiles so I’m not really bothered if it doesn’t support the. 168. Can you confirm that is your BT Mobile parental controls that you are trying to turn on,. The parental controls have not worked since it was connected. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Alternatively, go to Parental Settings > Settings. The latest firmware for the SmartHub 2 is: v0. 28. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Find the best signal location in your house - this is often near a window. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. 1. Before you go ahead, try these steps to improve your wireless connection. 27. BT Sport; Mobile Plusnet Mobile; Sim only deals. To lock apps: Step 1 – From the Smart TV home menu, select Apps. There are a range of filters to choose from to block content and usage. To set up parental controls, you should: Log in to My BT. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. e. Message 2 of 8 Re: Parental controls Go to solution @JHill . Page 5 When you connect a device to your Hub for the first time, your web They’re on the back of your Hub. My trying to setup parental controls to limit my kids computer & phone usage. or call 08454 123 662 from any other device. Whenever I try I get the message below with the option greyed out for Parental Controls. To find out how to use it, just click on the dropdown for your Hub. 6. 16. More about parental controls and payment PIN. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. This is interfering with our Windows Server 2019 DHCP. You can change it at any time. 2. BT Parental Controls help keep your children safe online. BT has launched BT Parental Controls to help protect children online, offering internet filters for. If your device supports WPS, just press the button on your Hub –. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Once activated, you will then be able to change your filter level to. View and Download BT Mini Hub quick start quide online. There are a range of filters to choose from to block content. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Tried everything from firmware, resets, settings, ipv6 etc etc. BT Broadband . Under General, tap Amazon Kids. The Light level blocks pornography, obscene or. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. No BT Home Hub 5. 65% of young people aged 11-16 are in favour of the. 5. Your Hub will be called something like BTHub6-ABCD. There are a range of filters to choose from to block content and usage. Please try after 15 minutes. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. If you’ve lost the password. Bolt-ons. . These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Non-BT business hub or router: It's preferable that you use a BT Business Hub. 02. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. Access control - Smart hub 2. To start using parental controls within your BT Smart Hub 2 for your families devices: Download the EE app for Android and Apple devices. Since moving house my BT parental controls are not working. Please can anyone advise if there is a way to have parental controls using a BT smart business hub? I've used a helpful post from the forum to set the hub up and. 4. indd 4 06/06/2017 11:48BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. It worked for my set up anyway. How do I turn off Smart set up on my BT Hub? Click Save. . Defeated Thank you for you input, appreciate it!A site is being blocked incorrectly by BT Parental Controls. Open a web browser. . while BT customers require a BT Smart Hub 2. . 4. The parental controls set for your Broadband Backup may be different to those on your normal hub. Connect a laptop to the back of the Hub using a network cable. Re: Can’t connect to Smart Hub 2 through MyBT app. Parental controls for Apple, Android and other devices. Bundle Price: $89. Follow these easy steps to set up BT Parental Controls to block YouTube:Solved: Urgent please Help - How to set up parental contro. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. BT Parental Controls. @SteveoSteve. This issue was resolved by resetting my Smart Hub 2 to its factory settings. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. 2. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. com , so we can help you troubleshoot. BT Smart Hub 2 + BT Disc on full fibre 150Meg Halo FTTP Macs and iphones, plus alexa, YouView box, Amazon Fire TV, Apple TV+ CFP project lead. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. With a built-in hub to control IoT devices (ZigBee/Bluetooth/WiFi), and. Page 4 Aerial cable HDMI cable (not supplied) (connect to TV) BT Smart Hub Power supply cable (use power cable provided in box) Ethernet cable (connect your Hub to your TV Box) Page 5 Your remote Your remote uses Bluetooth to control. . Set Access control feature enable to ‘yes’. These filters will also apply if you use your BT ID to log in to BT Wi-fi. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Receive personalised resources and advice for your family. 0 Ratings Reply. It’s easy to set up and manage, but included features. Follow these simple steps to permanently remove BT Parental Controls. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Let your kids browse online safely. 02. . Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Flexible and affordable sim only deals with no contract. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Step 3 – Select the app you would like to lock. BT Business Smart HubParental Controls not working. 4GHz or 5GHz band, depending on. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. To check if your Content Controls are active at any time, just repeat steps 1-5. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. Coverage checker. Unfortunately there is no way of setting it up those controls on a Business Hub. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. BT Smart Hub (088138) at great prices. If you do encounter slowdowns in your network, it can be caused by a misconfiguration in your network or on one of your devices. Any help would be most appreciated. . BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. As was previously mentioned you don’t need to switch off the firewall you just need to switch off the 5ghz network on the Smarthub. Shame it can’t handle tagged Vlans so you could restrict the limit on one while the other Vlans use separate credentials. BT Smart hub 2 parental controls. Tap the button to toggle on Amazon Kids and follow the in-app prompts. You may want to keep your Mini Hub plugged in to make. Select the times. Flexible and affordable sim only deals with no contract. It's free for all BT Broadband customers. Bills & Packages; BT Groups. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. This Parental Controls feature allows you to set up unique restrictions on internet access for each member of your family. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Type 192. For example, you can control your children's internet use when you're not about. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Then click on Configure. . 99/month. 1. It will also keep nearly all parental controls on so kids are safe ish to search. I have seen other posts with similar issues and have tried the solutions recommended. Set up your card in minutes. If this works, restart all your devices and then connect them again. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. Payment PIN help. In this case it was worth doing as it fixed the problem. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to inactive. You can change it at any time. Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Once activated, you will then be able to change your filter level to. Whenever I try I get the message below with the option greyed out for Parental Controls. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Amazon's Eero Pro 6 is a tri-band mesh Wi-Fi system that provides relatively good wireless coverage and doubles as a home automation hub. The second. Find out how to fix any problems you might be having with BT Parental Controls. Although this is being looked at for a future firmware update. I have turned on and off my smart hub and also reset it several times over the months sinc. Flexible and affordable sim only deals with no contract. Coverage checker. I have lost the feature to turn off Parental Controls temporarily (for one hour). Our network reaches over 99% of the UK, so we've got you covered. This has been the case for at least 4 weeks.